Refund Policy

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At AssetLab International Limited, we strive to provide the best investment opportunities and customer satisfaction. However, we understand that circumstances may arise where a refund is necessary.

Refunds are applicable under the following conditions:

  • In the event of a technical error or system malfunction resulting in the incorrect processing of an investment.

  • If the investment plan chosen is not fulfilled as per the specified terms and conditions.

  • If the user decides to cancel their investment within a specified refund period.

  • Please note the following guidelines for refunds:

    • Refunds can only be processed within the designated refund period, which may vary depending on the chosen investment plan.

    • Refund requests must be sent in writing via email to support@assetlabint.com, clearly stating the reason for the refund.

    • The refund will be processed using the same payment method used for the initial investment.

    • Refunds may take a certain period of time to be processed and reflected in the user's account.

    • We reserve the right to review each refund request on a case-by-case basis and make a fair and reasonable decision accordingly. Please contact our support team at support@assetlabint.com if you have any questions or require further assistance regarding refunds.

      Contact Us

      If you have any questions about this Privacy Policy, You can contact us:

      • By email: admin@assetlabint.com

      • By phone number: +44 20 8638 6161